What is Resimate?
Resimate is facility management software for residential estates, gated streets, apartment blocks, office buildings, commercial centres and work sites in Nigeria. It has five products: Attendance, Visitors, Payments, Operations and Utilities, which share one login and one set of records.
Do we have to use all five products?
No. Most properties start with one product, such as visitor codes or service-charge billing, and switch on others later. Residents, staff and units are set up once and shared by every product you add.
How do visitor codes work at the gate?
A resident or employee creates a one-time six-digit code in the app and shares it with their visitor on WhatsApp or SMS. Security checks the code at the gate, and walk-in visitors sign in at a reception kiosk instead.
How does Resimate stop fake attendance?
Staff can only punch in inside the workplace geofence. Each punch is checked again on the server, with a live selfie and checks that block GPS spoofing apps, rooted or jailbroken phones and emulators.
Does Resimate track employees' location all day?
No. The Attendance app reads location only at the moment an employee punches in or out. There is no background location tracking.
Can residents pay service charges and buy electricity in the app?
Yes. With Resimate Payments, residents see their bills, pay online and download receipts. With Resimate Utilities, they buy electricity and water units for their smart meter and see how long their balance will last.
Does Resimate work when the network is down?
Attendance punches are saved securely on the phone and sync automatically when the connection returns. The visitor kiosk also keeps signing visitors in offline and updates the records once it is back online.
Can we use our own branding?
Yes. Each organisation can add its logo and colours to the app, the visitor kiosk, visitor badges and emails, and its data is kept separate from every other organisation's.